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Refund and Return Policy

Overview

No Refund and No Return Policy:

Thank you for choosing to shop with us. Before making a purchase, please carefully review our No Refund and No Return Policy. By completing a purchase on our platform, you acknowledge and agree to the terms outlined below:

  1. Final Sale: All sales are final. We do not offer refunds or returns for any products or services purchased through our platform.
  2. Product Inspection: We encourage customers to thoroughly inspect their products upon receipt. If there are any issues or concerns with the received item, please contact our customer service within 2 days of receiving your order.
  3. Defective or Damaged Products: In the rare event that you receive a defective or damaged product, please contact our customer service team immediately. We will work with you to address the issue and find a satisfactory resolution.
  4. Cancellation Policy: Once an order is placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.
  5. Exclusions: Certain cases may have specific terms and conditions that override this general policy. kindly, send us an email immediately if your product is received not in its original condition or if it’s open.
  6. Customer Responsibility: It is the customer’s responsibility to provide accurate shipping information. We are not responsible for items shipped to an incorrect address provided by the customer.
  7. Changes to the Policy: We reserve the right to update or modify this No Refund and No Return Policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns about this policy, please contact our customer service team at contact@spiritaboutit.com.

Thank you for your understanding and cooperation.

Refunds

Only in the exceptional cases described above, we will process a full or partial refund depending on each case. In any eligible case, we will initiate the appropriate refund and the credit will automatically be applied to your credit card or original method of payment that will be deposited back to you within 5 to 10 business days.

If you have any questions, please contact us at contact@spiritaboutit.com.

Need help?

You can contact us at contact@spiritaboutit.com for questions related to refunds and returns.